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International Business of the Airline Industry....
15,99 € *
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International Business of the Airline Industry. Strategic Alliance and the Business Tool PESTLE ab 15.99 € als Taschenbuch: . Aus dem Bereich: Bücher, Wissenschaft, Wirtschaftswissenschaft,

Anbieter: hugendubel
Stand: 29.05.2020
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Why has alliance formation as a strategy become...
1,99 € *
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Why has alliance formation as a strategy become so important to airline companies? ab 1.99 € als epub eBook: . Aus dem Bereich: eBooks, Wirtschaft,

Anbieter: hugendubel
Stand: 29.05.2020
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International Business of the Airline Industry....
14,99 € *
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International Business of the Airline Industry. Strategic Alliance and the Business Tool PESTLE ab 14.99 € als pdf eBook: . Aus dem Bereich: eBooks, Wirtschaft,

Anbieter: hugendubel
Stand: 29.05.2020
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Human Resource Management in the Airline Indust...
34,99 € *
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Human Resource Management in the Airline Industry - The Example of Star Alliance ab 34.99 € als pdf eBook: . Aus dem Bereich: eBooks, Wirtschaft,

Anbieter: hugendubel
Stand: 29.05.2020
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Why has alliance formation as a strategy become...
1,99 € *
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Why has alliance formation as a strategy become so important to airline companies? ab 1.99 EURO

Anbieter: ebook.de
Stand: 29.05.2020
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International Business of the Airline Industry....
15,99 € *
ggf. zzgl. Versand

International Business of the Airline Industry. Strategic Alliance and the Business Tool PESTLE ab 15.99 EURO

Anbieter: ebook.de
Stand: 29.05.2020
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International Business of the Airline Industry....
14,99 € *
ggf. zzgl. Versand

International Business of the Airline Industry. Strategic Alliance and the Business Tool PESTLE ab 14.99 EURO

Anbieter: ebook.de
Stand: 29.05.2020
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Human Resource Management in the Airline Indust...
34,99 € *
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Human Resource Management in the Airline Industry - The Example of Star Alliance ab 34.99 EURO

Anbieter: ebook.de
Stand: 29.05.2020
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Consumer Responses To Service Failure Events In...
79,00 € *
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In the past decade service firms have committed significant resources to operational aspects of collaborative business arrangements such as strategic alliances. Yet, there is little research on consumer responses to service failures in settings that involve multiple organizations in the service provision. The current investigation addresses this critical issue in the strategic airline alliance context. Analyzing in-depth interviews with business travelers in Hong Kong, and results of experiments with students in the United States and frequent business travelers from the Asia-Pacific region, it is suggested that consumer responses differ significantly, depending on which alliance entity is evaluated (home carrier, partner airline, alliance). Identification of consumers with a particular airline, the mood they are in prior the service encounter, and which alliance airline caused the service failure emerged as important factors influencing consumer responses. These findings provide important insights on the differential impacts of service failures in multiple service provider settings, and should be especially useful for airline, marketing, and alliance executives.

Anbieter: Dodax
Stand: 29.05.2020
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